Once the order is placed it can only be cancelled within 24 hours.
We use renowned shipping company only according to their best service area.
Goods will only be dispatched after payment has been received into the Company bank account.
Any charges, tax or duties other than the shipping cost have to be beared by the consignee.
Tracking details will be updated within 48 hours after goods are shipped.
Once the domestic order is placed, it takes 3 to 4 business days to dispatch after placing the order. Then 4 to 8 business days for it to get delivered.Except in the case of unforeseen natural circumstances or other reasons.
Insurance of the parcel is mandatory, without it the parcel cannot be claimed.
We request all our customers to weight the packet/packets and take a image of the packet/packets before opening it, This will help both to resolve any losses in transit with the courier company.
We unfortunately do not have exchange policy for the international customers.
On international orders, dispatch takes 8 to 15 working days after order is placed.
If the import duty is not paid by the customer the product will be destroyed/abandoned by the custom department and the refund will not be given for that particular order.
If the shipping address is wrong or any mistake is made by the customer, then the customer has to make the extra payment for any changes in their address.
Customer duty has to be paid within 2 days after the shipment arrives at your location/country.
If customization is added it will take more 4 to 5 working days to dispatch.
Once the product goes into customization process the order cannot be cancelled.
When you opt for customization with your order you can cancel it within 24 hours only.
In case of outside delivery area (pin code where delivery is not available) by our courier partner, we will deliver by India Post.
International courier service – DHL,FEDEX,SKYNET,CELERO,DPD,UPS.
We sell goods on condition only in Surat, Gujarat..
